Terms and Conditions

 

  1. IDENTITY

InnoBEM d.o.o.
Tržaška cesta 515
1351 Brezovica pri Ljubljani
Slovenia
email: info@innobem.com
Registration number (Slovenia): 8379629000
Tax number: 64267610

InnoBEM is an owner of a trademark CeBeDot.

 

2. APPLICABILITY

Welcome to the CeBeDot.com. The site is operated by InnoBEM d.o.o., Slovenia, (also referred to as: InnoBEM, seller, we).

By visiting any part of our site and/or purchasing something from us, you agree to be bound by the following Policies: Terms and Conditions, Return and Refund Policy, Shipping Policy, Privacy Policy, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Policies apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Therefore, please review our other policies, such as our Privacy Policy, Return and Refund Policy, Shipping Policy posted on this site.

We reserve the right to make changes to our site, policies, and these at any time.

We reserve the right to update, change or replace any part of these Terms and Conditions or any other policies by posting updates and/or changes to our website.

Occasionally there may be information on our site or in the Terms and Conditions that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Terms and Conditions or on any related website is inaccurate at any time without prior notice. No specified update or refresh date applied in the Terms and Conditions or on any related website, should be taken to indicate that all information in the Terms and Conditions or on any related website has been modified or updated.

 

3. ELECTRONIC COMMUNICATIONS

When you visit InnoBEM’s CeBeDot site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Your consent for electronic communications does not exclude or limit any other type of communication between customer and seller.

For all the detailed regulation please read our Privacy Policy.

 

4. OFFERED PRODUCTS

The offer includes as complete and as accurate description of the products and/or services as possible. The description is sufficiently detailed to allow a proper assessment of the offer by the customer.

Each offer contains such information, that it is clear to the customer what rights and obligations, are attached to the acceptance of the offer. This concerns in particular:

  • the price including taxes;
  • any costs of delivery;
  • how the agreement will be concluded and which actions this will require;
  • whether the right of withdrawal is applicable;
  • the method of payment, delivery and execution of the contract;
  • the way in which the customer, before the conclusion of the contract, can monitor and if necessary edit his personal details;

The above mentioned statements are valid for products offered on the site cebedot.com.

For products listed under “Exclusive offer” a complete offer with all the above stated elements and information will be prepared on your request.

InnoBEM does not warrant that product descriptions or other content of this site is completely accurate, complete, reliable, current, or error-free.

 

5. CONTRACT

The agreement is established, subject to the provisions of Article 3, at the time the customer accepts the offer, place an order and execute the payment via the defined payment methods.

If the customer has accepted offer electronically, InnoBEM will without any significant delay confirm the order electronically.

The invoice will be created and sent to the customer’s designated electronic address.

When the order is completed and ready for shipment, InnoBEM will inform the customer about it electronically.

If any part of the ordering process for any reasons cannot be executed electronically InnoBEM reserves the right to execute it via any other appropriate media, such as but not limited to paper media.

InnoBEM will take appropriate technical and organisational measures to protect the electronic transmission of data and ensure a secure web environment.

InnoBEM will supply to the customer with the following information:

the contact information of InnoBEM where the customer can lodge complaints; the conditions and the manner in which the customer may exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;

information on guarantees and after-sales service; and the information listed in Article 3 paragraph 2 of these Terms and Conditions, unless InnoBEM already provided this information to the customer prior to the execution of the agreement.

InnoBEM reserves the right to refuse any order you place with us.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

6. PAYEMENT

The cebedot.com store enables the customer to pay by designated credit cards via a secured platforms.

The invoices are issued by company InnoBEM d.o.o, Tržaška cesta 515, 1351 Brezovica pri Ljubljani, Slovenia, company registration number: 8379629000, tax number, 64267610. For communication with the company you can use e-mail address info@innobem.com.

The provider issues an invoice on a durable, typically electronic medium, with a breakdown of the costs and a notice to the customer on how to withdraw from the purchase and return the product, if necessary and possible.

The customer has the duty to report any inaccuracies in the supplied payment details to the seller immediately.

In case of default by the customer, InnoBEM, subject to legal restrictions, has the right to charge the customer for all reasonable costs that were communicated to the customer in advance.

 

7. PRICES

Prices for InnoBEM / CeBeDot offered products are subject to change without notice.

We reserve the right at any time to modify or discontinue the offer or any service (or any part or content thereof) without notice at any time.

All prices include VAT, unless it is explicitly stated otherwise.

If the InnoBEM is not liable for VAT for a particular offer, VAT percentage is clearly indicated as 0%.

Prices are valid and guaranteed at the time of establishing the contract between customer and seller.

The agreement is established, subject to the provisions of Article 3, at the time the customer accepts the offer, place an order and execute the payment via the defined payment methods.

From that moment on, all prices and other conditions are fixed and apply to both the seller and the customer.

 

8. DELIVERY

InnoBEM will exercise the greatest possible care in receiving and in the execution of orders.

Unless otherwise indicated by the customer at the time of order, delivery of the goods will be carried out at the place indicated by the customer in the order by means of a carrier chosen by the seller. The place of delivery is the address that the customer has made known to the company.

Delivery of ordered goods will take place within foreseen timeframe, for orientation clearly indicate to customer. Sometimes due to special circumstances the delivery may take longer. Customer acknowledges that the delivery terms are intended as merely indicative, they cannot in any way be considered essential and do not in any way bind the supplier. If you do not receive the package within expected delivery time frame, please contact us at info@innobem.com.

In the case that the delivery is delayed for more than 30 days and the customer did not agree to accept a longer delivery time, the customer has the right to cancel the contract without penalty and be entitled to compensation.

If delivery of an ordered product proves impossible, InnoBEM will endeavour to provide a replacement product. Before delivery the customer will be informed in a clear and comprehensible manner that a replacement item will be delivered. For replacement items right of withdrawal cannot be excluded. The costs of any returns will be borne by InnoBEM.

 

9. ACCURACY OF PURCHASE AND ACCOUNT INFORMATION

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for the activities that occur under your account or password.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our site. You agree to promptly update your account and other information, so that we can complete your transactions and contact you as needed.

Please read also our Privacy Policy.

 

10. RIGHT OF WITHDRAWAL, RETURN OF GOODS

When purchasing products, the customer can cancel the contract without giving any reason within 14 days. This period commences on the day following receipt of the product by the customer or a representative which was previously designated by the customer and announced to InnoBEM.

To be eligible for a return, your item must be unused, unopened and in the same condition that customer received it. It must also be in the original packaging.

InnoBEM can exclude a customer from the right of withdrawal to the extent below. Exclusion of the right of withdrawal is only possible for products:

that have been produced or modified by InnoBEM in accordance to the specifications of the customer; that are clearly personal in nature; which by their nature cannot be returned and for the products that rapidly decay or become obsolete.

The exclusion of the right of withdrawal applies only if InnoBEM has stated this clearly in the offer, at least in time for the conclusion of the contract.

To complete your return, we also require that a receipt or proof of purchase is attached.

Please do send your purchase back exclusively to the designated address:

InnoBEM d.o.o., Tržaška cesta 515, 1351 Brezovica pri Ljubljani, Slovenia.

The purchase must be sent back carefully protected.

 

11. REFUNDS AND EXCHANGES

Once your return is received and inspected, we will send you an e-mail to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

If the customer exercises his right of withdrawal, cost for sending back and the shipping cost is on the side of the customer (except if it was the mistake of InnoBEM).

InnoBEM will refund a refund amount as soon as possible but no later than 30 days after the return.

If after this period you have not received your refund yet, please contact us at

info@innobem.com

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Partial refunds are not granted.

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an e-mail at info@innobem.com and send item to: InnoBEM d.o.o., Tržaška cesta 515, 1351 Brezovica pri Ljubljani, Slovenia.

 

12. RETURNS & SHIPPING

To return your product, you should mail your product to: InnoBEM d.o.o., Tržaška cesta 515, 1351 Brezovica pri Ljubljani, Slovenia.

The purchase must be sent back carefully protected in an envelope. You will be responsible for paying for your own shipping costs for returning your item. If you are shipping back goods of value over € 70, you should consider using a trackable shipping service or purchasing shipping insurance that can guarantee that we will receive your returned item.

 

13. PERSONAL INFORMATION

Your submission of personal information in the site is governed by our Privacy Policy. To view our Privacy Policy please visit Privacy Policy.

 

14. COMPLAINTS

The seller InnoBEM respects existing customer protection legislation.

Complaints about the execution of the agreement should be submitted to InnoBEM promptly, fully and clearly described, after the customer has discovered the defects.

A reasonable evidence should be provided by a customer, that was collected at the time of receipt/inspection.

Complaints submitted to InnoBEM will be answered within a period of 8 days from the date of receipt. If a complaint takes a foreseeable longer processing time, then InnoBEM will respond within the period of 8 working days with a message confirming receipt and indicating when the customer can expect a more detailed answer.

The provider uses their best efforts to resolve any disputes amicably.

If the complaint cannot be resolved by mutual agreement this creates a dispute that is subject to the dispute procedure outlined below.

 

15. COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of InnoBEM or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of InnoBEM, with copyright authorship for this collection by InnoBEM, and protected by international copyright laws.

 

16. TRADE MARKS, INTELLECTUAL PROPERTY

InnoBEM’s trademarks – including but not limited to CeBeDot – and trade dress may not be used in connection with any product or service that is not InnoBEM’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits InnoBEM.

InnoBEM is a sole owner and uses a proprietary technologies – for developing, producing, marketing and selling of products, including but not limited to CeBeDot and any violation of the rights will be prosecuted.

 

17. INDEMNIFICATION

You agree to indemnify, defend and hold harmless InnoBEM and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

18. DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall InnoBEM, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ”spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. InnoBEM reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant InnoBEM and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant InnoBEM and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify InnoBEM or its associates for all claims resulting from content you supply. InnoBEM has the right but not the obligation to monitor and edit or remove any activity or content. InnoBEM takes no responsibility and assumes no liability for any content posted by you or any third party.

 

19. THIRD-PARTY LINKS AND REFERENCES

Certain content, products and services available in our cebedot.com may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites or referred materials. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

20. DISPUTES

On agreements between InnoBEM and the customer on which these general Terms and Conditions are applicable, only Slovenian law applies.

 

21. STATEMENT REGARDING NUTRITION AND HEALTH CLAIMS IN PRODUCT DESCRIPTIONS

InnoBEM owner of CeBeDot, never make claims that the products we sell treat or cure any disease. Our products are food supplements of the highest quality, containing a variety of plant-based extracts including CBD, and should be used as part of a balanced healthy lifestyle.

All information on the website cebedot.com is for informational purposes only and should not be regarded as a substitute for the advice of a medical doctor or other healthcare professional, nor can they be regarded as a substitute for appropriate medical attention as they are not approved by the health authorities.

Products and claims about individual products in cebedot.com have not been evaluated by state institutions and are not intended to treat or prevent disease. The textual descriptions of each product are of informative nature.

In case you are currently taking any medications or any other dietary supplements, consult your doctor before using them together with CeBeDot products and other dietary supplements.

 

22. CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to us at

info@innobem.com.